Contact Upstate Medicare

Meet In Person, by Phone, or by Video

Begin with the kind of help you need, then choose how you would like to meet. A real person will review your request and help guide the next conversation.

Choose a request pathway

A lake winding between wooded ridges, seen from a rocky overlook — Based in Upstate New York. Available to help across New York State.

In Person
Meet locally or regionally where location, scheduling, and practical availability allow.
Available by appointment and arrangement.
Phone
Speak directly with an Upstate Medicare advisor from anywhere in New York State.
Available statewide.
Video
Meet face-to-face online for Medicare education, plan review, and follow-up.
Available statewide.

In-person availability depends on location, scheduling, and practical availability. Phone and video appointments are available throughout New York State.

A clear place to begin

Tell us what brings you here

Choose the closest request pathway and send a short note. You can confirm or change the pathway in the form, and choose an optional appointment preference separately.

Request pathways

Choose the closest fit. You can confirm or change it in the required selector below.

Medicare Guidance

Client & Community

How would you prefer to meet? (optional)

Choose how you would prefer to meet. This is separate from how you would like us to contact you.

In PersonPhoneVideoNo Preference

What can we help with?

Full name

Phone

How can we help?

Do not submit Medicare ID numbers, Social Security numbers, financial information, policy numbers, or private medical information through this form.

By submitting this form, I authorize Upstate Medicare and a licensed insurance agent to contact me by phone, text message, or email about my request. Consent is not a condition of purchase. Please do not include Social Security numbers, Medicare ID numbers, financial information, policy or account numbers, or detailed medical information.

Read our Privacy Policy.

A non-government agency.